HIE Viral Load Results Displaying Different Results on the patient Dashboard and the results that return a figure Zero aren't recognized as valid result by the system

System Issues
1

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This is as per the client’s Dashboard.
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And this is on the client’s encounter after Results returning online through HIE.
@slubwama & @akileng56 Kindly support on this bug may be in the upcoming version to be resolve, because it takes us back to manual update of results so that they can be recognized as valid by the EMR.