Hello @thenry, kindly share the logs from your server.
Follow this post Don't forget this as you post to share the logs
@Simon_Niwamanya the issue is someone tempered with ID Generation data.
When this is tempered with, the system is not able to assign OpenMRS IDs.
To resolve the issue . Lets follow the steps below
- Go to Legacy System Administration > Manage Patient Identifier Sources(Under ID Generation)
A well set ID generator should be set as below
- If not well set, click on Configure for the OpenMRS ID type in the list
- Set the name to “Generator for OpenMRS ID”
Base Character to “0123456789ACDEFGHJKLMNPRTUVWXY”
- Min length to 6 and Max Length to 6
In summary the form fields should look as below
This worked well
Thank you so much @dbaluku and Team.