I have tried to run various sql files to solve this error but all in vain.
Kindly help me out
@Simon_Niwamanya please run the script here Troubleshooting Report Tips - UgandaEMR User Manual in heidi or on mysql command and restart the computer
Good afternoon @dbaluku
This cannot solve the error
@Simon_Niwamanya It might be that your reports module is not actually running. Signs that it is not runnning as expected include Start all modules every after a restart of the machine. If that is the case, it means no reports can run
@dbaluku What can I do to make them run?
@Simon_Niwamanya Kindly share your server logs so that we can look at the cause of this error.
Ensure read and implement number 5 in this post
Thank you so much @dbaluku for the support.
This was solved by running the following SQL script: ALTER TABLE
serialized_object CONVERT TO CHARACTER SET UTF8;